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Terms of delivery

All prices are final prices, which include statutory VAT.

Goods already in stock with the vendor will be shipped – unless otherwise stated in the offer – within two working days after receiving an order.

With goods not in stock, the delivery time can take up to two weeks from receipt of order.

You can determine whether or not the goods are available from the text of the offer. If there are no details given about the stock or delivery times, the delivery times for goods in stock will apply. Part-deliveries are permissible unless the customer has no discernible interest in them or they would be clearly unreasonable. Reasonableness applies if

  • the part-delivery can be used by the customer within the scope of the contractual designated purpose,
  • the delivery of the remaining goods ordered is ensured and this will not cause the customer any substantial extra work or additional costs (unless the vendor is willing to accept these costs). The costs of transport and packaging are only charged once with part-deliveries.

In the event of an ordered item not being available, the vendor reserves the right to render a service equivalent in quality and price (goods or service) insofar as this is reasonable for the customer and the latter agrees to the replacement in writing. If this is not possible or should the customer not agree, the vendor may not render the promised service. In this instance, the statutory provisions shall apply.

We ship with DHL Premium instead of DHL Economy. This means that deliveries are usually twice as fast as with DHL Economy.

Please note: A delivery to a PO box is not possible!

Standard flat rates for postage and packing:

Destination P&P  
Germany 4.99 euro Free shipping from 25,- euro.
EU-Countries 12.99 euro Free shipping from 75,- euro.
Zone 1 NON-EU
Ziel P&P  
Switzerland 12.99 euro Delivery is duty and tax unpaid.
Free shipping from 75,- euro.
Liechtenstein 12.99 euro Free shipping from 75,- euro.
United Kingdom 12.99 euro Free shipping from 75,- euro.

  Zone 3 NON-EU

P&P: 21.99 euro

Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine

  Zone 4

P&P up to 2kg: 29.99 euro. Per additional kilo: 2.70 euro

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey

  Zone 5

P&P up to 2kg: 29.99 euro. Per additional kilo: 6.00 euro

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, India, Indonesia, Iran, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Vietnam, Yemen

  Zone 6

P&P up to 2kg: 29.99 euro. Per additional kilo: 7.30 euro

American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn Islands, Réunion, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Zambia, Zimbabwe

Shipping costs for spare parts only orders:

Destination P&P  
Germany 2,99 euro Free shipping from 25,- euro.
EU-Countries 4,99 euro Free shipping from 75,- euro.

Shipping costs for bulky goods:

Destination P&P  
Germany 18,- euro Free shipping from 25,- euro.
EU-Countries 25,- euro Free shipping from 75,- euro.

 

Delivery times outside of Europe:

The delivery outside Europe may take up to 4 weeks after receipt of order.

Taxes and customs duties abroad:

Possible additional taxes and customs duties of the country of destination are beyond our control and are NOT included in our price.
These must therefore be borne by you and paid at the destination.

In case of doubt, we advise you to enquire with the authorities in your country regarding the formalities, import procedures and any fees that may be incurred.

General Terms and Conditions

Supplier:
SIMBA-DICKIE-Vertriebs GmbH
Werkstraße 1
90765 Fürth
Germany
Email: sdv@simba-dickie.com

Tel.: +49 911 / 9765 - 156

Management: Florian Sieber, Manfred Duschl, Uwe Weiler
VAT Reg. No.: DE 813038994
Local court: Fürth, HR B 8058

Online Coordination Manager: Detlef Jösch
SIMBA TOYs GmbH&Co.KG
Werkstraße 1
90765 Fürth Germany
Email: d.joesch@simba-dickie.com

If you should have any questions, ideas for improvement or suggestions to make, please feel free to contact our customer service: service@simba-dickie.com.

By using this site you agree to our General Terms and Conditions.
To order online, you must be at least 18 years of age.

Information

These General Terms and Conditions shall apply, inasmuch as they are bound by contract and failing other explicit arrangements in the text of the offer, to all deliveries and services of the vendor.

All the representations on the Internet pages / online shops of the vendor merely represent a non-binding invitation to the customer to make an offer.

The supplier is hereafter referred to as "vendor".

Formation of the contract

By placing your order you make a binding offer to us to enter into a contract with you. By emailing you an order confirmation or by delivering the goods ordered, we are able to accept this offer. Initially, you will receive e-mail confirmation of receipt of your order at the email address you have given us (order confirmation). The contract of sale does not come into effect, however, until our order confirmation is sent to you by email or the goods ordered are delivered.

To order one or more items via the online shop, the items must first be earmarked for order by clicking on the "Add to Shopping Basket" link. At the Shopping Basket (which you can access any time via a link in the navigation), after clicking on the button “To checkout” you will be guided through the ordering procedure, where each step is explained to you and you are prompted to supply the required data.

When you order via our online shop, the ordering procedure (To checkout) consists of seven steps. In the first step you select the goods you require. In the second step you select your type of order (as a guest or as a registered user). In the third and fourth step you enter your billing information and shipping details with a different delivery address if required. In the fifth step you choose your method of shipment. In the sixth step you choose how you would like to pay (payment information). In the last step you have the option of rechecking all the details (e.g. name, address, payment method, items ordered) and correcting them where necessary before sending us your order by clicking on "Buy".

The ordering procedure is successful once the payment process has been successfully completed. The ordering procedure is complete once you click on "Buy" at step seven. This constitutes the customer’s offer to conclude the contract, which the vendor may accept within fourteen days after receipt.

Saving of the contract text

We will save the text of the contract for your order. We will also send you order confirmation, as well as delivery confirmation including all the order details, to the email address you have given us.

Recognising and correcting input errors

To recognise and prevent input errors during the ordering procedure, the customer will receive an overview page displayed for control purposes before the effective order, with the aid of which the customer can check the details of the order and correct the data entered in the text boxes themselves or by using the "Back" button on the website.

Languages available

The language of the contract is German.

Legal venue, choice of law

The legal venue for all disputes arising in connection with the delivery transaction, unless otherwise agreed, is the head office of the vendor. This is stipulated in the event that the customer is a trader, a legal entity under public law or a special fund under public law or, though a consumer, does not have a general legal venue in Germany or took up residency abroad after concluding the contract or the customer’s place of residence at the time an action was brought cannot be determined.

The contracting parties are in agreement that with respect to all the legal relations arising from this contract the law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods of 11 April 1980 (CISG).

Passing of risk

If the customer is a consumer, the risk of accidental loss and accidental deterioration of the item sold shall not pass to the consumer, even with sale by shipment, until the item is surrendered, irrespective of the method of shipment.

Warranty, guarantee

The statutory warranty periods shall apply. If a guarantee is given in the offer, the statutory warranty shall remain unaffected hereby.

Complaints procedure

Our procedure for dealing with complaints is in conformity with the requirements of professional care. If you thus wish to submit a complaint, you can do so either verbally or in writing via all the means of communication indicated here. Prompt processing is guaranteed.

Information on the German Packaging Ordinance

Please note that, in accordance with legal requirements, we are affiliated to an authorised dual system of waste collection.

Payment via invoice

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you payment via invoice as payment method. The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. Payment is to be made to Klarna. Please be aware that Invoice is only available for consumers and that the use requires a positive credit assessment. The complete terms and conditions you can find here. The online shop charges a fee of 0 € for invoice purchases.

Klarna reviews and evaluates the data you provided and in case of legitimate interest performs a data exchange with other companies and credit rating agencies. Your personal data will be processed in accordance with applicable data protection law as described in Klarnas privacy statement.

Additional provision

In the event of one of these Terms and Conditions being ineffective, the effectiveness of the other provisions shall not be affected thereby. This applies in particular to the contract already concluded. An ineffective clause or gap in provision shall be replaced by the statutory arrangement. Another arrangement shall only apply if, in this instance, adherence to the contract constitutes an unreasonable hardship for a contracting party. The contract shall then be ineffective in its entirety.

Cancellation advice

Consumers have a cancellation right in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for a purpose that cannot be primarily attributed to their commercial activity nor their independent professional activity:

Cancellation right

You have the right to cancel this contract within fourteen days without stating any reasons.

The revocation period is fourteen days from the day on which you, or a third party appointed by you, who is not the carrier, has taken possession of the final goods.

To exercise your cancellation right, you must provide us (SIMBA-DICKIE-Vertriebs GmbH, Werkstraße 1, D-90765 Fürth, Tel.: +49 (0)911 - 9765 - 156, email: service@simba-dickie.com) with a clear declaration (e.g. by letter sent by post, fax or email) about your decision to revoke this contract. For this, you can use the enclosed sample cancellation form, although this is not obligatory.

Alternatively, you can also complete electronically the declaration of cancellation on our website and send this to us. If you opt to do this, we will send you a confirmation immediately (for example, by e-mail) of receipt of such a cancellation.

Timely postage of the notification for exercising the right of cancellation is sufficient for complying with the cancellation deadline.

Consequences of the cancellation

When you cancel this contract, we must pay back to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that arise from your selection of a different form of delivery to the one offered by us for the most economic standard delivery), without delay and, at the latest, within fourteen days from the day on which the notification of your cancellation of this contract is received by us. For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed upon with you; in any event you will be charged fees for this repayment. We can refuse to repay until we have received the returned goods or until you have provided proof that you have sent back the goods, whichever is the earliest.

You must send back or return the goods to us without delay and, in any event, at the latest within fourteen days from the day on which you notify us about the cancellation of this contract. The deadline shall have been met provided you send off the goods before the fourteen day deadline has expired.

You bear the direct costs for the return shipment.

You only need to pay for a possible loss in value of the goods, where an inspection of the condition, characteristics and function of the goods confirms that this is due to your failure to handle the goods properly.

End of the information about cancellation advice.

General advice

 

  1. Please avoid damage to and soiling of the goods. Please return the goods to us as far as possible in the original packaging with all the accessories and with all the packaging components. Please use, if necessary, protective outer packaging. If you no longer possess the original packaging, please use suitable packaging to ensure adequate protection from damage in transit.
  2. Please do not return the goods to us carriage unpaid.
  3. Please note that clauses 1-2 above are not required for you to effectively exercise your cancellation right.
  4. Bundle products can only be returned in full. Returns of individual items of a bundle cannot be accepted by us and may be returned to you at your expense.

 

You can download the sample cancellation form here: Cancellation-form.pdf

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Mack toy cars


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Space Mission Truck

Trucks

Space Mission Truck

203747010

€17.99

Dickie Toys – Space Mission Truck – Heavy duty transporter, large truck with trailer and rocket, with light and sound effects, for children aged 3 and above • Off into space! – This large truck is modelled on a Mack Trucks original and comes with a 30 cm space rocket that is waiting to be transported to the nearest launch station. • Moving parts – In addition to rotating wheels, the truck also features numerous other moving parts, such as heavy-duty props and a folding launch pad. • With light and sound effects – The 41 cm long truck features a range of realistic light and sound effects (2x AAA batteries are included with the set). • From 3 years of age – Designed for children aged 3 and above, this truck is guaranteed to provide hours of fun. The perfect Christmas or birthday gift! • About Dickie Toys – The vehicle brand for children! We always have the same goal in mind: to make children smile. Unpack your toy and let the fun begin! Discover new worlds with the Dickie Toys Space Mission Truck! The large truck comes with an eye-catching space rocket that is waiting to be transported to the nearest launch pad. Once the rocket has arrived at its destination, it can be unloaded from the vehicle and prepared for launch. Designed for children aged 36 months and above, this set is a must-have for budding  young astronauts and space enthusiasts. “Mission X – Get ready for the next rocket launch!” The 41 cm XXL truck is modelled on an original truck from the US vehicle manufacturer Mack Trucks. The interior of the driver’s cabin is intricately detailed. The truck also features rotating wheels for easy manoeuvring, as well as numerous other moving parts for interactive fun, such as folding props for supporting the rocket in its launch position. With light and sound effects The truck also features a range of realistic light and  sound effects. These can be triggered by pressing the large button on the truck. The batteries (2x AAA) are included with the set. Premium quality toy from Dickie Toys With over 40 years of experience in the toy industry, we know how to entertain children of all different age groups. Even the youngest children can discover and experiment with a wide range of fun features. At Dickie Toys, we  aim to train motor skills and introduce the concept of road safety. Whether in your child’s bedroom or outdoors, our toys are guaranteed to provide hours of endless fun.

Space Mission Truck
Sea Race Truck

Trucks

Sea Race Truck

203747009

€17.99

Dickie Toys – Sea Race Truck – Heavy duty transporter, large truck with trailer and boat, with light and sound effects, for children aged 3 and above About Dickie Toys – The vehicle brand for children! We always have the same goal in mind: to make children smile. Unpack your toy and let the fun begin! Win every race with the Dickie Toys Sea Race Truck! The large truck comes with an eye-catching orange and red racing boat. A must-have for all young racing and truck fans! Designed for children aged 36 months and above, this toy set is guaranteed to keep your little one entertained. Feature-packed toy with 2-in-1 design The 41 cm XXL truck is modelled on an original truck from the US vehicle manufacturer Mack Trucks. The interior of the driver’s cabin is intricately designed and can be viewed through the transparent windscreen. The truck also features rotating wheels for easy manoeuvring, as well as numerous other moving parts for interactive fun. Once the boat has been unloaded from the vehicle, it can be brought into action via the simple wind-up motor. The boat is ideal for use in calm waters. With light and sound effects The truck also features a range of realistic light and sound effects. These can be triggered by pressing the large button on the truck. The batteries (2x AAA) are included with the set. Premium quality toy from Dickie Toys With over 40 years of experience in the toy industry, we know how to entertain children of all different age groups. Even the youngest children can discover and experiment with a wide range of fun features. At Dickie Toys, we aim to train motor skills and introduce the concept of road safety. Whether in your child’s bedroom or outdoors, our toys are guaranteed to provide hours of endless fun.

Sea Race Truck
Mack/Volvo Heavy Loader Truck

Construction vehicles & cranes

Mack/Volvo Heavy Loader Truck

203729012

€39.99

Dickie Toys – Mack/Volvo Heavy Loader Truck – 70 cm truck with trailer and construction vehicles (excavator and wheel loader), for children aged 3 and above Dickie Toys Heavy Loader Truck – The ultimate construction-themed toy set for children aged 3 and above! This feature-packed toy set is guaranteed to keep your little one entertained. It includes a heavy truck with a large trailer for transporting the two smaller vehicles or other toys. The trailer can be completely detached from the front of the Mack truck, which features realistic sound effects that can be switched on and off with a simple button press. In addition to the heavy truck, the set also includes a dump truck for transporting debris and rocks, as well as a toy excavator. All three vehicles come with moving parts to stimulate your child’s curiosity and imagination. Feature-packed design All of the vehicles have an eye-catching design. The huge 70 cm truck has plenty of space for transporting the other two vehicles (26 cm). Thanks to their bright yellow design and original licenses from Volvo and Mack, they make a great gift for collectors and fans of construction vehicles. Premium quality toy from Dickie Toys With over 50 years of experience in the toy industry, we know how to entertain children of all different age groups. Even the youngest children can discover and experiment with a wide range of fun features. At Dickie Toys, we aim to train motor skills and introduce the concept of road safety. Whether in your child’s bedroom or outdoors, our toys are guaranteed to provide hours of endless fun.

Mack/Volvo Heavy Loader Truck
Mack construction Truck

Construction vehicles & cranes

Mack construction Truck

203725005

€9.99

Dickie Toys – Mack/Volvo Micro Builder Truck – Truck with trailer and construction vehicles (wheel loader and dump truck), for children aged 3 and above Mack Volvo Builder Truck – Large construction vehicle set from Dickie Toys This feature-packed set includes a large Mack truck and a detachable trailer with a wheel loader and dump truck, both of which are officially licensed by Volvo and have an original design. All of the vehicles come with rotating wheels and are packed with fun features that are guaranteed to keep your little one entertained. The ultimate construction vehicle set for children aged 3 and above The large truck is 32 cm long and can transport the other two construction vehicles (9 cm long) on its trailer, which can be easily detached in a few simple steps. With three different construction vehicles, this set has everything you need to make your very own toy construction site. All of the vehicles come with realistic moving parts, such as a hinged dumper box and a maneuverable shovel. The perfect set for budding young builders – let your little one’s imagination run wild! Premium quality toy from Dickie Toys With over 50 years of experience in the toy industry, we know how to entertain children of all different age groups. Even the youngest children can discover and experiment with a wide range of fun features. At Dickie Toys, we aim to train motor skills and introduce the concept of road safety. Whether in your child’s bedroom or outdoors, our toys are guaranteed to provide hours of endless fun.

Mack construction Truck
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